- These are actual call center conversations!
- Call Center Jokes - Computer Support
- Word for Windows Saga
- More clean and funny jokes for April
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∇These are actual call center conversations!
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Call Center Jokes - Computer Support
Tech Support: 'I need you to right-click on the Open Desktop'. Customer: 'OK'. Tech Support: 'Did you get a pop-up menu?'. Customer: 'No'. Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?' Customer: 'No'. Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'. Customer: 'Sure. You told me to write 'click' and I wrote 'click'. Caller: 'I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?'.Word for Windows Saga
There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'. Actual dialogue of a former Word for Windows Customer Support employee. (Now I know why they record these conversations!): Operator: 'Computerperformance assistance; may I help you?' Caller: 'Yes, well, I'm having trouble with Word for Windows.' Operator: 'What sort of trouble??' Caller: 'Well, I was just typing along, and all of a sudden the words went away.' Operator: 'Went away?' Caller: 'They disappeared.' Operator: 'Hmm So what does your screen look like now?' Caller: 'Nothing.' Operator: 'Nothing??' Caller: 'It's blank; it won't accept anything when I type.' Operator: 'Are you still in Word for Windows, or did you get out??' Caller: 'How do I tell?' Operator: 'Can you see the C: prompt on the screen??' Caller: 'What's a sea-prompt?' Operator: 'Never mind, can you move your cursor around the screen?' Caller: 'There isn't any cursor: I told you, it won't accept anything I type.' Operator: 'Does your monitor have a power indicator??' Caller: 'What's a monitor?' Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??' Caller: 'I don't know.' Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??' Caller: 'Yes, I think so.' Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall. Caller: 'Yes, it is.' Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??' Caller: 'No.'...(vidFL2)
Operator: 'Well, there are. I
need you to look back there again and find the other cable.' Caller: 'Okay, here it is.' Operator: 'Follow it for me, and tell me if it's
plugged securely into the back of your computer.' Caller: 'I can't
reach.' Operator: 'Uh huh. Well, can you see if it is??' Caller: 'No.' Operator: 'Even if you maybe put your knee on something and lean over??' Caller: 'Oh, it's
not because I don't
have
the right angle - it's
because it's
dark.' Operator: 'Dark??' Caller: 'Yes - the office light is off, and the only light I have is coming in from the window'. Operator: 'Well, turn on the office light
then.' Caller: 'I can't.' Operator: 'No? Why not??' Caller: 'Because there's
a power cut.' Operator: 'A power......... A power cut? Aha, Okay, We've got it licked now. Do you still have the boxes
and manuals and packing stuff your computer came in??' Caller: 'Well, yes, I keep them in the attic.' 